Get more public reviews. Resolve issues faster.

Turn more customer visits into public reviews, respond to unhappy customers sooner, and stop recurring problems from dragging down future ratings.

One simple system

See the business dashboard and customer experience together.

Your team gets clear, detailed feedback in one place. Customers get a quick form that works naturally on their phone.

Desktop view of the Good Signal survey builder
Mobile view of the Good Signal customer rating flow

How feedback becomes action.

Positive feedback can be shared publicly, while negative feedback goes directly to the business.

Send customers to the review sites that matter.

Google MapsApple MapsFacebookYelpTripadvisorTrustpilotBooking.comOpenTableTabelogNaver MapZomatoOpenRiceOr your own link

Improve reviews, customer recovery, and day-to-day operations.

A customer using her phone outside a neighborhood auto shop

Increase public reviews

Give every customer a clear path to the public review sites you already use.

Resolve issues faster

Keep direct feedback and contact requests together so your team can respond quickly.

Fix recurring problems

See which parts of the experience are repeatedly dragging ratings down.

Compare locations fairly

Use the same questions across locations, then open the full response behind every score.

Find the exact part of the experience that needs work.

Restaurants

Separate food quality from service, wait time, and pickup.

Hotels

See whether arrival, room, cleanliness, or staff shaped the stay.

Retail

Compare selection, staff help, checkout, and returns.

And many more

Auto repair, salons, spas, gyms, clinics, dental practices, cafés, childcare, home services, property managers, venues, and professional services.

Meet every customer in their language.

The complete customer feedback flow is available in all fourteen built-in languages.

English中文(普通话)Españolहिन्दीFrançaisالعربيةPortuguêsРусский日本語한국어ไทยDeutschItalianoSrpski
A customer scanning a QR code in a French clothing boutique

Pro

One location is $39 USD per month.

Includes 1,000 monthly responses, all fourteen customer languages, analytics, response translation, a public profile, and website widgets. Additional locations are $34 USD per month.

Common questions

Can a customer with a low rating still continue to a public review site?

Yes. Every configured public destination remains available regardless of the rating.

Does Good Signal only work with Google?

No. Configure multiple public destinations and custom links for the platforms that matter to your customers.

Does Good Signal post the review for the customer?

No. The customer opens the destination and completes the review directly on that external platform.

Do customers need an account?

No. They open the flow from a QR code or shareable link.