Good SignalCustomer scans QR
Scans a QR code or clicks a shared link.
For cities, Main Streets & business districts
Know your businesses and how their customers feel.
See every business in your area on one map, and how customers feel about each one. Give businesses Good Signal, and share a simple report with your board.
- Every business on one map
- How customers feel about each one
- Reports for your area and each business
Business performance
How it works
From your area to a report in four steps.
Choose your area
One Main Street, a business district, a whole city, or several neighborhoods.
See every business
Map every business, with contact details and what customers say about them in online reviews.
Offer Good Signal
Give the businesses you choose Good Signal so they can hear from their customers.
Share the report
Get a report on the health of your whole area, plus a short report on each business you sponsor.
Your businesses
Every business in your area, in one place.
See every business on a list and a map. Update their details any time.
- Name, category, and address
- Website, phone number, and hours
- Edit details when something changes
- A map of your whole area
Orchard Street
40| Business | Contact | Hours | Good Signal |
|---|---|---|---|
Rosemary & Rye Restaurants & cafés | 83 | ||
Juniper Books Retail | 32 | ||
Tidewater Coffee Restaurants & cafés | – | ||
Studio Nine Salon Hair & beauty | 43 | ||
Stillwater Yoga Health & fitness | – | ||
Keystone Auto Repair Services | 32 |
Customer sentiment
See how customers feel about each business.
We pull in public reviews for every business so you can compare them. Businesses on Good Signal also show what customers told them directly.
- A public review score for each business
- An overall score for your area
- Good Signal results from businesses that use it
- Spot businesses that may need help
Positive sentiment
Orchard Street
Public reviews
81%
Good Signal
82%
| Business | Public reviews | Good Signal |
|---|---|---|
| Rosemary & Rye | 86% | 84% |
| Café Lumen | 91% | 88% |
| Taquería La Mesa | 84% | 82% |
| Saffron House | 56% | 66% |
| Harbor Noodle Bar | 79% | 83% |
| Bluebird Bakery | 93% | 90% |
| Halvorsen's Deli | 74% | – |
| Ambra Pizzeria | 71% | – |
| Little Fig Kitchen | 88% | – |
| Tidewater Coffee | 82% | – |
| Juniper Books | 94% | 92% |
| North Fork Hardware | 77% | 80% |
| Petal & Stem Florist | 90% | 91% |
| Orchard Street Pharmacy | 62% | 71% |
| Alder Outfitters | 81% | – |
| Second Story Vintage | 85% | – |
| Maple & Thread | 83% | – |
| Paper Kite Stationery | 89% | – |
| Goldfinch Toys | 87% | – |
| Studio Nine Salon | 88% | 86% |
| Oak & Honey Barbershop | 92% | 90% |
| Lotus Nail Bar | 69% | 72% |
| Fern & Clay Skincare | 86% | – |
| Sable & Sage Salon | 80% | – |
| Bloom Brow Bar | 76% | – |
| Willow Hair Co. | 84% | – |
| Ridge Climbing Gym | 87% | 85% |
| Stillwater Yoga | 93% | – |
| Orchard Family Dental | 81% | – |
| Sunday Cycle Studio | 85% | – |
| Meadow Physio | 90% | – |
| Clearview Optometry | 78% | – |
| Keystone Auto Repair | 64% | 74% |
| Brightline Cleaners | 59% | – |
| Cobble & Key Locksmith | 80% | – |
| Stitchwell Tailoring | 89% | – |
| Orchard Street Veterinary | 83% | – |
| Pine & Parcel Shipping | 72% | – |
| Hearth Home Repair | 75% | – |
| Blue Door Laundry | 68% | – |
For your businesses
Give your businesses Good Signal.
Cover Good Signal for the businesses you support. Owners hear from customers in 29 languages, and you get a short report on each business.
- Pro for each business you sponsor
- Feedback forms and QR codes in 29 languages
- Each business keeps its own feedback
- A short report on each business
Customer answers survey
Ratings and comments about their experience.
Customer routed
Share positive feedback publicly
Google MapsApple MapsFacebook
Send negative feedback directly to the business
Reporting
A report you can bring to the meeting.
A report on your area for staff, your board, and funders.
- Businesses by category
- How customers feel across the area
- Good Signal results from sponsored businesses
- The same format for every area
Area report
Orchard Street
Apr – Sep 2026
- Businesses
- 40
- Positive
- 81%+7 pts
- On Good Signal
- 15
Positive sentiment
Public reviewsGood Signal
| Apr | 74% | – |
|---|---|---|
| May | 75% | – |
| Jun | 75% | – |
| Jul | 77% | 76% |
| Aug | 79% | 79% |
| Sep | 81% | 82% |
Business mix
- Restaurants & cafés10
- Retail9
- Hair & beauty7
- Health & fitness6
- Services8
Who it's for
Built for the people who support local businesses.
- City economic development
- See every business district the same way and focus help where it's needed.
- Main Street programs & BIDs
- Know your members, show your board how they're doing, and give them a useful tool.
- Multi-area programs
- Use the same map and report in every area so you can compare them.
30-day pilot
One area, 30 days, and your first report.
A pilot is the fastest way to try this with your own businesses.
Week 1
Kickoff
Agree on the area and what the report should cover.
Weeks 1–2
Your businesses
We map every business in the area and pull in their public reviews.
Weeks 2–4
Good Signal
The businesses you choose start using Good Signal.
Day 30
First report
We go over the report with you and plan next steps.
What you bring
- The area you want to cover
- A staff lead
- Businesses you'd like to offer Good Signal to
What you get
- A map of every business in the area
- How customers feel about each one
- Your first area report
Free
Not ready for a pilot? Get a free area snapshot.
Give Good Signal to up to 15 businesses in your area, free for 30 days. Then we'll send you what their customers said and a one-page report on your area.
Area snapshot
Back Bay to the North End, Boston
- Businesses
- 1,849
- Rated 4+
- 85%
- On Good Signal
- 15
Business performance
| Health | Median 4.8 | 4.6–5.0 |
|---|---|---|
| Beauty & fitness | Median 4.8 | 4.4–4.9 |
| Public spaces | Median 4.6 | 4.6–4.8 |
| Shops | Median 4.5 | 4.2–4.8 |
| Services | Median 4.5 | 3.9–4.8 |
| Food & drink | Median 4.3 | 4.1–4.5 |
Questions from cities and districts
Where does the business data come from?
Business details and public reviews come from public sources, made possible by the Pantheon Network. You can fix any business's details in the platform.
Can we see the businesses' customer responses?
No. Each business keeps its own feedback. You get a short report on each business you sponsor.
Can we cover more than one area?
Yes. Start with one area for the pilot, then add more. Every area uses the same format so you can compare them.
Pick an area to start with.
Tell us the area and who will lead it on your side. We'll plan a 30-day pilot with you.